Lifeline Program

  • Government Program
  • Get a Free or Subsidized Phone
  • Up to 250 free cell phone minutes
  • For low income families and individuals
  • Sign up Online
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Safelink Wireless


Safelink Wireless offers government sponsored free mobile phones for participants of Lifeline Assistance Program. The company provides phone for TracFone Wireless Incorporated, which is a subsidy of Mexican America Movil – the fifth largest cellular company in the world. TracFone uses the networks of largest carriers in the country including Verizon, Sprint and T-Mobile. TracFone has more than 18 million subscribers throughout the country. The company uses a ‘no contract’ model for distributing cell phones. Safelink has already delivered more than 4 million phones out of 6 millions cell phones delivered to participants of Lifeline program.

When the low income program for providing free cell phones (Lifeline) was started, Safelink became the first provider to offer cell phones under the federally mandated program. The company maintains its top position as the primary provider of cell phones for Safelink program participants even today.

Areas covered by Safelink Wireless

Safelink Wireless is available in selected states but the company plans to expand its services nationwide. As of now, Safelink has contracted with wireless providers such as T-Mobile, Verizon, and AT&T to provide its services nationwide.

Benefits offered by Safelink for participants of Lifeline program

Safelink Wireless offers free mobile phone to Lifeline participants. In addition to free phone, the company also provides 250 free minutes each month to the eligible customers. Safelink doesn’t require participants to sign any service contracts unlike other providers who force customers to sign a service contract. Since the company offers pre-paid services, customers can easily control their phone usage according to their budgets.

Free plans by Safelink Wireless

Safelink Wireless provides free plans for eligible subscribers. The company offers three different plans to choose. You can view details of all three plans below.

Plan 1

  • Subscribers get 68 free minutes every month. Residents of Massachusetts will receive 80 minutes each month.

  • Subscribers can carry unused minutes to the next month.

  • This plan does not include any special package for text messaging but it counts one minute of airtime for every three texts sent.

  • Subscribers get free international long distance services.

  • Subscribers get Caller ID, Call Waiting, and Voicemail features.

Plan 2

  • Subscribers get 125 free minutes every month.

  • Subscribers can carry unused minutes to the next month.

  • The plan counts one minute of usage for every text sent.

  • The plan includes Caller ID, Call Waiting, and Voicemail features.

Plan 3

  • The plan comes with 250 free minutes.

  • Each text message sent is equal to one minute of airtime usage.

  • This plan includes voicemail, Called ID, and Call Waiting services just like other three plans.

If you are a Safelink subscriber and you need additional minutes, you can top-up your account using pre-paid cards. You can purchase top-up cards online or from local stores such as Walgreens, Wal-Mart, Family Dollar, and Target.

When you top-up, you will get additional minutes as a bonus for being a Safelink Wireless customer. You can get 200 free minutes with a 60-min top-up card. Similarly, you can receive 250 extra minutes for 90-minute top-up card and 300 extra minutes for 120-minute card.

How to Qualify for Safelink

If you want to receive free phone from Safelink, you will have to meet eligibility requirements for Safelink. These requirements for Safelink are different in each state so you will have to meet criteria for the state where you reside. Some states use income-based eligibility while others use eligibility based on your participation in other state programs such as Medicaid, SNAP, and SSI.

You will be only given one phone per address. At the time of applying for the program, you will need to provide your residential address with your application. You can easily submit your applications online by visiting Safelink website.

Safelink Wirelss

9700 NW 12th Avenue

Miami, FL, 33178

You can call at 1 800 378 1684 if you need technical assistance with Safelink services.

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